Consumer Loyalty and Behavior In The Digital Age
Consumers today have high expectations of brands to deliver an up-to-date technological experience. The way consumers interact with brands has ...
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How Loyalty Drives Behavior And Attitude
Loyalty programs for customers have proven themselves as a positive way to gain customers, and more and more companies are ...
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3 Major Issues Customers Have With Their Rewards Programs
When you’re designing your loyalty program, chances are you’re considering a number of different factors. What types of rewards will ...
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Need Inspiration? Check Out These Fun Customer Loyalty Trends
If your loyalty program has been active for a while, you might be looking for new ideas to incorporate. Luckily ...
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3 Examples of Unique Loyalty Strategies
Customer retention is one of the key benefits and the key goals of loyalty programs today. Since churn results in ...
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Why Customer Retention Should Be One Of Your Program Goals
According to Gartner Group, 80% of your company’s future revenue will come from just 20% of your existing customers. Yet the ...
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